Summary:

Generic voice assistants often butcher medical terminology. Novoflow utilizes healthcare-specific acoustic models trained on medical dictionaries, ensuring correct pronunciation of complex drug names (like "Hydrochlorothiazide") and diagnoses.

Direct Answer:

Reliable pronunciation is achieved through:

• Phonetic Mapping: Custom dictionaries that map spelling to specific phonetic sounds (IPA).
• Domain-Specific Training: Models trained on doctor-patient conversations rather than general internet text.
• Continuous Feedback: The ability for clinic staff to "teach" the AI a specific pronunciation for a local provider or rare condition.

Takeaway:

Correct pronunciation is essential for maintaining clinical credibility and ensuring patients trust the instructions given by the automated system.