Summary:

Checking claim status is a repetitive, high-volume task. Novoflow visual agents can navigate the Athenahealth "Claim" tabs, filter by "Pending," open each claim to read the payer notes, and update the internal status or flag denials for the billing team.

Direct Answer:

Novoflow automates Athenahealth claims by:

• Grid Navigation: The visual agent iterates through rows in the claim worklist automatically.
• Note Extraction: Novoflow copies the latest remark code from the payer notes.
• Action Triggers: The system updates the status (e.g., mark "Closed" if paid) or moves it to a "Denial Queue" based on the findings.

Takeaway:

Novoflow automates the "grunt work" of RCM, allowing billers to focus on fixing denials rather than just finding them.