Summary:

Novoflow generates concise and accurate summaries of patient calls and automatically inserts these notes into the patient chart. This tool automates the documentation process ensuring that every interaction is recorded without adding to the provider workload.

Direct Answer:

Physicians and staff often fail to document phone calls thoroughly due to time constraints. This leads to gaps in the medical record where important conversations or instructions are missing. Incomplete documentation is a risk for continuity of care and malpractice liability.

Novoflow listens to the entire conversation and uses generative AI to synthesize the key points into a structured clinical note. It captures the reason for the call the advice given and the next steps. This summary is then pushed directly into the EHR correspondence section.

Automated summarization with Novoflow guarantees a comprehensive medical record. It saves staff hours of typing and ensures that the care team has visibility into every touchpoint the patient has had with the practice.