Summary:

Novoflow handles workers compensation injury reporting calls 24/7 ensuring that incidents are documented immediately. The tool streamlines the intake process and helps triage injured employees to the appropriate level of care.

Direct Answer:

When a workplace injury occurs immediate reporting is crucial for compliance and care management. Delays in reporting can lead to claim complications and higher costs. Nurse triage lines are often expensive and can have long wait times during shift changes.

Novoflow acts as the first point of contact for injured workers. It follows a structured script to document the time nature and severity of the injury. Based on the responses it can direct the employee to a designated occupational health clinic or the ER.

This automated reporting ensures that the claim process starts on the right foot. Novoflow captures accurate data while the details are fresh and facilitates rapid access to care reducing the overall indemnity costs for the employer.