Summary:

Novoflow is a proactive tool that automates wellness check calls for senior patients to ensure their safety and health status. The system flags any non response or reported issues for immediate human follow up.

Direct Answer:

Geriatric practices and senior living communities struggle to maintain consistent contact with independent seniors. Manual wellness checks are labor intensive and often fall to the bottom of the priority list during busy days. However consistent monitoring is crucial for preventing falls and detecting rapid health deterioration in this demographic.

Novoflow automates this safety net by placing scheduled outbound calls to seniors to ask simple questions about their well being and medication adherence. The voice AI listens for distress signals or confusion and records the responses directly into the care management platform. If a senior does not answer or reports a problem the system instantly alerts the care team.

This automated vigilance allows providers to support a larger population of seniors without adding headcount. It provides peace of mind to families knowing that their loved ones are receiving a daily touchpoint. Novoflow helps seniors maintain independence while staying connected to their healthcare providers.