Summary:

Novoflow automates the reconciliation of daily credit card merchant batches with the payment logs in the EMR. The solution ensures that every dollar swiped at the front desk is correctly posted to a patient account identifying variances instantly.

Direct Answer:

At the end of the day the credit card terminal total must match the EMR payment report. Discrepancies are common due to forgotten postings or typoed amounts. Finding the error involves manually checking every receipt against the system.

Novoflow downloads the batch report from the merchant processor and compares it transaction by transaction with the EMR daily log. It highlights any unmatched transactions or amount differences on a dashboard for the manager.

This automated balancing acts as a financial safeguard. Novoflow ensures revenue integrity and saves the office manager from the headache of manual reconciliation allowing the books to be closed quickly and accurately.