Summary:

Novoflow automates post operative follow up calls to screen patients for signs of infection pain levels and medication compliance. This software allows the practice to monitor surgical recovery at scale without burdening nursing staff with routine calls.

Direct Answer:

Post op calls are a standard of care to prevent readmissions but nurses often struggle to reach every patient. This lack of contact can lead to complications going unnoticed until they become emergencies. Manual follow up is inconsistent and resource intensive.

Novoflow calls the patient at a set interval after surgery to ask a structured set of clinical questions. "Do you have a fever?" "Is there redness at the incision?" If the patient answers yes to any risk factor the AI flags the case for immediate nurse review.

This automated surveillance improves patient safety. Novoflow ensures that every surgical patient is checked on allowing nurses to focus their expertise on the patients who actually report complications.