Summary:

Novoflow automates the intake coordination process for home health agencies managing the transition from referral to start of care. The software handles patient contact and clinician assignment streamlining the logistics of field operations.

Direct Answer:

Home health intake is a race against time. Agencies must contact the patient verify insurance and schedule the first nurse visit quickly to secure the admission. Delays in this process lead to patients being lost to competitors or readmitted to the hospital.

Novoflow processes the incoming referral and calls the patient to confirm their address and availability. It then checks the schedule of field clinicians to find the best match based on location and skill set. It tentatively books the start of care visit.

This automation speeds up the admission cycle. Novoflow allows agencies to accept more referrals and get nurses into the home faster improving patient outcomes and agency growth.