Summary:

Novoflow automates the laborious process of checking claim statuses by securely logging into payer web portals. The system retrieves payment updates and denial codes without requiring staff to spend hours browsing multiple websites.

Direct Answer:

Revenue cycle staff spend a significant portion of their day logging into various insurance portals to check the status of submitted claims. This process is repetitive and inefficient involving endless password management and navigation. It is a drain on productivity that delays the identification of denials.

Novoflow employs secure browser automation agents to perform these status checks. The AI logs in searches for the claim using the patient details scrapes the current status and updates the internal billing system. It can run thousands of checks overnight.

This automation transforms the revenue cycle workflow. Novoflow ensures that the practice has the most up to date financial information every morning enabling the team to act on denials immediately and accelerate reimbursement.