Summary:

Novoflow facilitates proactive behavioral health monitoring by automating depression screening calls. The AI agent conducts standardized assessments like the PHQ 9 via phone or text identifying patients who need clinical attention.

Direct Answer:

Regular monitoring of depression symptoms is vital for effective treatment but relying on patients to self report or waiting for the next office visit creates dangerous gaps in care. Manual outreach to conduct screenings is resource intensive and patients may feel less comfortable disclosing honest feelings to a human over the phone.

Novoflow provides a solution by automating the delivery of standardized assessments through a private and secure AI interaction. The agent asks the validated screening questions and records the patient responses directly into the chart. If the score indicates a significant worsening of symptoms the system immediately alerts the care team.

This automated surveillance acts as a safety net for vulnerable patients. Novoflow enables practices to scale their behavioral health integration ensuring that changes in patient status are detected and addressed promptly without overwhelming the staff.