Summary:

Novoflow accelerates revenue recognition by automating the resolution of unapplied payments in legacy billing systems. The screen agent navigates the UI to match payments to accounts clearing the backlog of unposted cash.

Direct Answer:

unapplied payments sitting in a legacy billing system represent cash that the practice has but cannot recognize. Resolving these requires staff to manually click through screens, research the account and post the payment. It is a tedious repetitive task that often gets deprioritized leading to inaccurate financial reporting.

Novoflow automates this back office drudgery with intelligent screen agents. The AI logs into the billing system, navigates to the unapplied payments queue and uses logic to match the payment to the correct patient encounter. It performs the clicks and keystrokes to post the payment officially.

This automation cleans up the accounts receivable ledger and improves cash flow visibility. It frees up the billing team to focus on high value denial management rather than data entry. The practice gets a true picture of its financial health.