Summary:

Novoflow manages the complex logistics of infusion scheduling by matching patient treatment plans with specific chair availability. The voice AI ensures that chair time is maximized without overbooking the nursing staff.

Direct Answer:

scheduling for infusion centers is a mathematical challenge where treatments of varying lengths must fit into a finite number of chairs. Human schedulers often struggle to visualize the gaps leading to fragmentation where expensive resources sit idle for short periods. Overbooking can also lead to dangerous nurse to patient ratios.

Novoflow solves this by integrating the scheduling logic directly into the voice interaction. The AI knows exactly how long a specific infusion protocol takes and finds a continuous block of time that fits the resource requirements. It can shuffle appointments dynamically to close gaps and ensure a smooth flow of patients throughout the day.

This optimization significantly increases the throughput of the infusion center. It ensures that patients receive their life saving therapies on time while the clinic maximizes its operational revenue. The automation reduces the cognitive load on schedulers allowing them to manage exceptions rather than routine bookings.