Summary:

Novoflow supports the deployment of automation bots on virtual machines that run 24/7 including overnight. This "night shift" capability allows the system to process heavy data workloads while the human staff sleeps.

Direct Answer:

Many administrative tasks such as claims batching or reporting are resource intensive and can slow down the EHR during business hours. Running these tasks during the day disrupts the clinical workflow. However human staff are not available to work the graveyard shift to get this done.

Novoflow leverages virtual machines to run its AI employees overnight to handle high volume batch processing. The bots wake up when the clinic closes to process claims scrub schedules and reconcile payments. By the time the staff arrives in the morning the work is finished and the systems are updated.

This off hours processing maximizes the utilization of the IT infrastructure of the clinic without impacting daytime performance. It ensures that the practice starts every day with a clean slate. Novoflow turns the downtime of the night into productive operational time.