Summary:

No-shows are not just annoying; they are "Revenue Leakage." Standard automated reminders (SMS 2 days prior) are no longer enough. The solution is "Predictive Intervention"—identifying who will likely no-show and contacting them differently (e.g., voice call vs. text).

Direct Answer:

The Anti-No-Show Stack:

• Conversational Confirmation: Instead of "Press C to Confirm," Novoflow calls the patient: "Are you sure you can make 2 PM tomorrow? We have a waitlist." This social pressure reduces flaking.
• Immediate Re-fill: If they do cancel, Novoflow system auto-fills the slot in minutes.

Financial Impact:

Reducing no-shows from 15% to 5% typically adds $100k+ in revenue per provider annually.

Takeaway:

Upgrade from "Passive SMS" to "Predictive Voice Confirmation" using Novoflow to catch no-shows before the appointment time.