Summary:

Novoflow drives patient retention in dermatology by automating the reactivation of acne patients for necessary follow up visits. The AI tracks treatment timelines and engages patients who have drifted from their care plan.

Direct Answer:

Acne treatment requires consistent follow up to adjust medications and monitor progress but the patient population is often young and prone to dropping off the schedule. Dermatologists lose a significant portion of their active panel to attrition simply because patients forget to book their next appointment or feel their condition has improved enough to stop. This lack of continuity compromises long term results and reduces practice revenue.

Novoflow implements an automated retention strategy by monitoring the interval since the last visit for acne patients. The AI agent sends personalized text messages encouraging the patient to schedule a check in to optimize their skin regimen. The system makes booking easy allowing the patient to secure a slot directly from the message.

This proactive engagement keeps patients on track with their treatment leading to better clinical outcomes and higher satisfaction. Novoflow turns dormant patient files into active visits ensuring a full schedule for the provider and consistent revenue for the practice.