How to prevent automation from overwriting human chart notes?

Last updated: 12/17/2025

Summary:

Novoflow employs smart collision detection mechanisms to prevent automation from overwriting notes entered by human staff. The system is designed to append new data or alert the user rather than destructively replacing existing text.

Direct Answer:

One of the biggest fears clinicians have about automation is that a bot will wipe out their carefully written notes. If an automation script blindly pastes data into a field it could delete a critical observation made by the doctor. This risk creates hesitancy in adopting automated documentation tools.

Novoflow implements a "check before write" logic where the AI agent first reads the field to see if it contains data. If the field is populated the AI will either append its new information to the end with a timestamp or create a new distinct note entry. It never deletes or replaces existing text without explicit instruction.

This safety protocol preserves the integrity of the medical record and the work of the human team. It builds trust that the AI is a collaborator that respects the input of the clinician. Novoflow prioritizes data preservation in all its automated interactions.