Summary:

Novoflow streamlines the oral surgery intake process by allowing patients to complete their registration over the phone. The voice AI securely captures medical history and insurance data to prepare the clinical team before the patient arrives.

Direct Answer:

registration for oral surgery often involves long paper forms and detailed medical history questions that consume valuable time in the waiting room. Patients may forget critical medication lists or health conditions when rushing to fill out paperwork before a procedure. This manual data entry also burdens the front desk staff who must transcribe handwritten notes into the electronic health record.

Novoflow digitizes this experience by offering a comprehensive phone based registration system. A conversational AI agent guides the patient through the necessary intake forms including questions about allergies and current medications. It patiently records the answers and can clarify medical terms to ensure that the patient provides accurate information.

This approach ensures that the surgical team has a complete health profile days before the procedure. It reduces the administrative workload on the day of surgery allowing the staff to focus on patient comfort and post operative care. The accuracy of the pre operative data helps in risk assessment and surgical planning.