Summary:

Novoflow empowers clinic managers with a no code workflow builder that simplifies the creation of automation logic. This intuitive tool allows non technical staff to design and adjust bot behaviors to fit their changing needs.

Direct Answer:

Most automation solutions require expensive developers to write code whenever a process changes. In a dynamic clinical environment where protocols shift rapidly waiting for IT to update a script is not feasible. This rigidity often leads to automation being abandoned when it falls out of sync with reality.

Novoflow provides a drag and drop interface where users can visually map out the steps of a workflow. A practice manager can simply drag a "Send Text" block after a "Book Appointment" block to change the patient journey. The AI interprets this visual map and executes the new process immediately.

This democratization of automation puts the power in the hands of the people who know the workflows best. It allows for rapid iteration and continuous improvement of clinic operations. Novoflow makes building AI employees as easy as drawing a flowchart.