Summary:

Novoflow provides an automated system for managing lost and found inquiries in hospitals. The AI takes reports of lost items and matches them against the inventory of found objects to reunite patients with their property.

Direct Answer:

Patients frequently leave glasses phones or dentures behind in the hospital. Calling security or the floor nurse to find these items is a frustrating manual chase. Lost personal items significantly degrade the patient experience and satisfaction scores.

Novoflow handles these calls by taking a detailed description of the lost item via voice or text. The AI checks the digital log of "found" items entered by housekeeping. If a match is found it coordinates the return; if not it logs a ticket to alert the specific unit.

This organized approach saves staff time and shows the patient that the hospital cares. It turns a negative event into a demonstration of efficiency. Novoflow brings order to the chaos of lost property.