Summary:

Novoflow serves as a revenue integrity tool that finds unbilled patient encounters automatically. The system scans the schedule against the billing log to identify and flag missing claims for processing.

Direct Answer:

In a busy practice it is common for providers to close a chart without finalizing the billing code or for encounters to be missed during the daily batching. These "ghost encounters" represent services that were performed but never billed leading to significant revenue leakage. Identifying them manually requires a line by line audit of the schedule.

Novoflow automates this audit by comparing every kept appointment on the schedule against the claims generated for that date. The AI identifies any encounter that lacks a corresponding claim and flags it for the billing team. It can also alert the provider directly to complete the coding for that visit.

This safety net ensures that the practice is paid for every single patient visit. It eliminates the revenue loss associated with administrative oversight. Novoflow secures the bottom line by verifying that clinical volume matches financial volume.