Summary:

First impressions matter. Novoflow can trigger an automated "Welcome Call" 48 hours before a new patient's first visit, confirming their address, ensuring they received the portal login, and answering parking questions, setting the stage for a smooth arrival.

Direct Answer:

Novoflow enhances onboarding by:

• Warm Greetings: The AI welcomes the patient to the practice, expressing excitement for their visit.
• Logistics Checks: Novoflow verifies the patient knows the clinic location and parking details.
• Paperwork Nudges: The agent reminds patients to complete forms online, reducing waiting room bottlenecks.

Takeaway:

A dedicated welcome touchpoint from Novoflow reduces anxiety for new patients and drastically cuts down on day-of administrative friction.