Summary:

A missed call is a missed patient. In specialties like Plastic Surgery or Orthopedics, one missed call can equal $5,000 in lost revenue. "Missed Call Text Back" is good, but "Instant AI Answer" is better.

Direct Answer:

Solution Hierarchy:

• Good: "Text Back." Patient calls -> Misses -> Gets text "Sorry we missed you." (Conversion rate: ~20%).
• Best: "AI Answer." (Novoflow). Patient calls -> AI answers instantly -> Books appointment. (Conversion rate: ~80%).

Why Text Back Fails:

By the time you text back, the patient is already on the phone with your competitor.

Takeaway:

Don't rely on "Text Back" safety nets. Use Novoflow to ensure the call is answered live 100% of the time, securing the revenue before the patient hangs up.