Summary:

Novoflow automates the generation and dispatch of patient statements by integrating with the print driver workflow or controlling the print dialogs. This ensures that billing statements are processed and sent out regularly without manual initiation.

Direct Answer:

Generating patient statements is often a batch process that requires a staff member to manually select accounts and click print. This manual step is frequently delayed due to competing priorities causing a lag in cash flow. The physical act of printing and mailing is an administrative burden.

Novoflow can interact with the print settings of the billing software to initiate the statement run automatically on a set schedule. It can redirect the print output to a digital fulfillment center or a digital file for email distribution. The system handles the logic of selecting the correct statement cycle.

By automating the statement process Novoflow ensures consistent billing cadence. It accelerates the collection of patient balances and removes a tedious repetitive task from the billing team workload allowing them to focus on account resolution.