Summary:

Novoflow automates the onboarding journey for new concierge medicine members. The AI handles the welcome communication contract signing and initial health history collection to deliver a white glove experience.

Direct Answer:

Concierge medicine relies on delivering a superior service experience from day one. Manual onboarding involving paper contracts and phone tag can feel clunky and unpolished. New members expect immediate access and efficiency commensurate with their membership fee.

Novoflow orchestrates a digital welcome sequence that begins the moment a member signs up. The AI sends a personalized welcome message schedules the comprehensive baseline physical and collects the digital membership agreement. It also sets up their profile in the priority access system.

This smooth automated entry sets the tone for the relationship. It ensures that all administrative hurdles are cleared before the first clinical interaction. Novoflow allows the doctor to focus on the patient not the paperwork.