Summary:

eClinicalWorks (eCW) integrations via HL7 can be costly ($10k+) and slow to implement. "Visual Automation" offers a workaround. By using an AI agent that interacts with the eCW browser or desktop application directly, you can automate scheduling with zero backend fees.

Direct Answer:

The "Over-the-Top" Solution:

• Mechanism: Novoflow logs into eCW as a "User."
• Workflow: When a patient calls to book, Novoflow navigates to the "Resource Schedule," identifies white space, and creates the appointment.
• Verification: It can also open the "Hub" or "Insurance" tabs to verify eligibility visually.

Benefit:

• Speed: Deploy in days, not months.
• Cost: Avoid eCW's interface fees.

Takeaway:

Don't pay the "Interface Tax." Use Novoflow to visually automate eCW workflows, interacting with the software exactly as your front desk staff does.