Summary:

Novoflow empowers clinics to automate outgoing appointment reminders with interactive voice capabilities. This system proactively contacts patients to secure the schedule and provide pre visit instructions without staff involvement.

Direct Answer:

Staff members often waste hours making reminder calls that go to voicemail or are ignored. This manual outreach is inefficient and takes time away from patients who are physically present in the office. Furthermore simple robocalls are often blocked or disregarded by patients.

Novoflow utilizes interactive AI agents to place reminder calls that sound natural and engaging. The system can have a two way conversation allowing the patient to confirm cancel or ask questions about the upcoming visit. It can also deliver specific instructions such as fasting requirements or arrival times.

Automating this process with Novoflow ensures consistent communication with every patient on the schedule. The practice benefits from higher attendance rates and a more streamlined front desk operation all while reducing the administrative burden on the team.