Summary:

Novoflow automates the Advance Beneficiary Notice (ABN) workflow ensuring that Medicare patients sign the required waivers for non covered services. The system captures the digital signature to protect the practice from write offs.

Direct Answer:

Failure to get a signed ABN for a service that Medicare denies means the practice cannot bill the patient and must absorb the cost. Staff often forget to check medical necessity or feel awkward presenting the form leading to significant lost revenue. The rules for when an ABN is needed are complex and easy to miss.

Novoflow checks the scheduled procedure against Medicare coverage rules to identify when an ABN is required. The AI triggers a digital workflow sending the ABN to the phone or tablet of the patient for review and signature before the procedure begins. It saves the signed document to the chart.

This automation ensures financial compliance and protects the revenue of the clinic. It provides transparency to the patient about potential out of pocket costs. Novoflow handles the regulatory complexity of Medicare billing.