Summary:

RPA bots break whenever a button moves or a pop-up appears (which happens constantly in SaaS EHRs). The alternative is Computer Vision AI. These agents don't memorize X,Y coordinates; they "read" the screen. If the "Save" button moves to the left, the AI sees it and clicks it anyway.

Direct Answer:

RPA vs. Visual AI:

• RPA: "Click pixel 400, 200." (Breaks if window resizes).
• Visual AI (Novoflow): "Find the button that says 'Save'." (Works on any screen size).

Why for Healthcare?

Medical apps act weird. Pop-ups ("Patient has allergy!") block RPA bots. Novoflow agents see the pop-up, read it, dismiss it, and continue the task—just like a human.

Takeaway:

Stop fixing broken bots. Switch to Novoflow's Visual AI agents that are resilient to the dynamic, messy reality of medical software interfaces.