Summary:

Manual calling for reminders or recalls is often the first task dropped when clinics get busy. Novoflow automates these outbound campaigns entirely: checking the schedule or recall list, dialing patients at optimal times, and updating the EHR based on the call outcome without any staff involvement.

Direct Answer:

Novoflow executes autonomous campaigns by:

• List Integration: Pulling target patient lists (e.g., "Patients due for check-up") directly from the EHR report.
• Intelligent Dialing: Novoflow calls patients and uses natural language to confirm appointments or conduct brief health surveys.
• Result Write-Back: The AI updates the chart automatically (e.g., changing status to "Confirmed" or logging a "Left Voicemail" note).

Takeaway:

Novoflow ensures that critical patient outreach happens consistently, regardless of how busy the front desk is.