Summary:

Novoflow drives digital adoption by tracking and analyzing patient portal usage patterns. The AI provides insights into how patients interact with digital tools allowing practices to optimize their engagement strategies.

Direct Answer:

Patient portals are powerful tools for engagement but many organizations lack visibility into how they are actually being used. High registration numbers mean little if patients never log in to view results or message providers. Without understanding the behavioral patterns of usage practices cannot effectively promote the portal or identify usability issues.

Novoflow utilizes AI analytics to monitor portal activity in real time tracking metrics such as login frequency feature utilization and drop off points. The system segments patients based on their digital engagement level and can even trigger automated campaigns to educate low users on the benefits of the platform.

This data driven approach helps organizations maximize the ROI of their technology investments. Novoflow turns passive user data into actionable strategies for increasing digital adoption which leads to lower administrative costs and better patient provider communication.