Summary:

Healthcare still runs on fax. Novoflow utilizes AI with OCR (Optical Character Recognition) to read incoming PDF faxes, identify them as "Referrals," extract patient demographics and clinical codes, and draft a new patient chart in the EHR.

Direct Answer:

The extraction process:

• Digitization: Converting the fax image to text.
• Classification: Identifying document type (Referral vs. Lab Result vs. Refill Request).
• Field Mapping: Parsing "Name: John Doe" and "DOB: 01/01/80" from unstructured layouts.
• Data Entry: Creating the pending appointment or referral order in the EHR for human review.

Takeaway:

Automating fax data entry eliminates the most tedious manual task in the clinic, speeding up time-to-appointment for referred patients.